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Helpful garage door FAQ for home-owners

Make full use of this free source of garage door information and advice. Discover the answers to the most common questions our customers ask, in order to be better prepared for making important decisions for your home.

What should I use to clean my garage door?

The best thing for your door is non-aggressive products, like the ones you would use on your car. You can rinse the door with a soft towel, add the product and then rinse it again. Consult your owner's manual to make sure the product you're thinking of using is right for your door material.

Why is my garage door making scraping sounds?

The scraping sounds are typically caused by the movement of the garage door rollers inside the tracks. Our experts recommend that you tighten the tracks first, as their screws can become loose over time. Then you should clean both the tracks and the rollers and lubricate them (the rollers, that is, as long as they are not nylon coated).

How should I care for my wooden garage door and its hardware parts?

It's important to inspect your wooden garage door at least once or twice a year depending on their age. Even if they appear to be in a good condition, a good round of cleaning and touch up is required. Use a clean wet cloth or sponge to wipe the door down. If the finish starts to wear away, clean the underlying area and follow it up by priming and applying a finish coating.

What is the Genie 'Intellicode'?

The rolling code technology used with Genie garage door openers is called the Genie Intellicode. Rolling code technology forces the opener to change the codes it uses to communicate with its remote each time the remote is used. It's a great way to make sure no tech savvy burglar. can hijack them and exploit your garage door.


When you need professional garage door service at its best, we're the team to call. Contact our experts below with any question and we'll get back to you as soon as possible.


For fast, reliable service and guaranteed customer satisfaction, we're the team for you. Count on our professionals for the friendliest prices in town!

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* $29 service call - deducted from the service

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June 17, 2024
8:00AM - 10:00AM
10:00AM - 12:00PM
12:00PM - 14:00PM
14:00PM - 16:00PM
16:00PM - 18:00PM

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